Category Archives: Hospitals

CMS unveils dataset on top hospital discharge payments

Liz Seegert

About Liz Seegert

Liz Seegert (@lseegert), AHCJ’s topic leader on aging, is writing blog posts, editing tip sheets and articles and gathering resources to help our members cover the many issues around our aging society. If you have questions or suggestions for future resources on the topic, please send them to liz@healthjournalism.org.

The public can now compare hospital-specific charges for the top 100 most frequently billed discharges at the 3000+ hospitals across the US that receive Medicare payments.  The Center for Medicare and Medicaid Services unveiled its free Medicare provider charge dataset which can be analyzed down to ZIP code level.

Jonathan Blum, acting principal deputy administrator of CMS, said in a webinar with AHCJ members that this effort has been years in the making, as part of the agency’s effort to be more transparent.

Data for FY 2011 is on the AHCJ website, downloadable as an Excel file (a CSV file is available from CMS). From there, it can be sorted by diagnosis related group (DRG) codes, city, state, ZIP and charges. This tool allows journalists, advocates and consumers to compare costs nationally, between or among states, cities, or counties. Data is only available for Medicare Inpatient Prospective Payment System (IPPS) — the fee-for-service component — based on a rate per discharge using the Medicare Severity Diagnosis Related Group (MS-DRG). These DRGs represent almost 7 million discharges or 60 percent of total Medicare IPPS discharges. It does not include data for U.S. territories or Puerto Rico, or for any Medicare Advantage payments.

Chris Powers, acting director of the Information Products Group, Office of Information Products and Data Analytics demonstrated the dataset by comparing the varying cost of a total joint replacement. Selecting the specific DRG code netted charges ranging from $321,000 to just over $20,000.

The goal is to empower consumers, particularly those who are uninsured and may have to bear the entire cost, who may be underinsured, or who have a high deductible, to ask about appropriate charges  for a given procedure and question discrepancies that cannot be explained by geography, patient population, or affiliation differences. Medicare IPPS pays a fixed cost to hospitals, however, this data can be used as a guideline for non-Medicare fee-for-service charges.

In the Q&A section of the webinar, I asked if there would be a similar data set compiled for Medicare Advantage payments so consumers insured under those plans can also compare charges. Powers said CMS is looking at what the next steps are in terms of data release. “That is a very good question and certainly those concerns are in our minds as we make those considerations.”

Join today’s webinar on newly released hospital cost data

Pia Christensen

About Pia Christensen

Pia Christensen (@AHCJ_Pia) is the managing editor/online services for AHCJ. She manages the content and development of healthjournalism.org, coordinates social media efforts of AHCJ and assists with the editing and production of association guides, programs and newsletters.

The federal government released data today showing what hospitals across the country charge Medicare for the same treatment or procedure. The 2011 data includes bills submitted by 3,300 hospitals for the 100 most commonly performed treatments. This allows a basis for some local or regional comparisons and a starting point for stories on hospital costs. 

The data is available on the AHCJ website. A webinar for AHCJ members on using the data will take place today at 2 p.m. ET with Jonathan Blum, the acting principal deputy administrator at the Centers for Medicare & Medicaid Services, and Karl Stark, AHCJ vice president and Philadelphia Inquirer health editor. Register here.

More on medical costs

The cost of medicines, devices, tests and treatment is such an important element of health reporting that it is included in AHCJ’s Statement of Principles: “Strive to include information about cost and insurance coverage in any reporting of new ideas in medicine.”

Brenda Goodman, AHCJ’s topic leader on covering medical studies says that the runaway costs of such things are arguably one of the most important issues in medicine, but it’s one that’s often missing from health stories.

Michael Schroeder, who covers health for Angie’s List Magazine, is required to include meaningful medical pricing information in his stories. He acknowledges this is no simple task but urges reporters to have a strategy and be persistent. “You won’t always get the information you’re after, but your batting average will certainly go up, and you won’t be left to routinely settle for hollow numbers.”

To that end, Goodman and Schroeder have contributed tip sheets to help reporters get that vital information. Goodman focuses on several resources where you might find pricing information, while Schroeder shares his strategy and the specific questions he asks sources about costs.

Health Data WorkshopHealth Data Workshop

For more on using data to report on health care, journalists are invited to tap into health data in a special workshop, Oct. 3 & 4 in Anaheim, Calif.

This AHCJ workshop offers something for data newcomers and  veterans – from spreadsheet basics to visualizing data online. You’ll come away with skills and ideas on teasing stories out of datasets and tools on presenting these stories.

How one reporter asks for — and often gets — meaningful medical pricing information

Pia Christensen

About Pia Christensen

Pia Christensen (@AHCJ_Pia) is the managing editor/online services for AHCJ. She manages the content and development of healthjournalism.org, coordinates social media efforts of AHCJ and assists with the editing and production of association guides, programs and newsletters.

Michael Schroeder of Angie's List Magazine

Michael Schroeder

As a writer covering health for Angie’s List Magazine, a consumer publication that goes to more than 1 million members around the country, Michael Schroeder is required to include meaningful medical pricing information in his stories. But as any health reporter knows, this is no simple task.

Schroeder says he is constantly fine-tuning his strategy. In an era in which high-deductible plans are on the rise, with patients paying more out of pocket and increasing pressure — public and private — for health organizations to share pricing information with the rest of us, he sees no other choice but to press on. In this tip sheet for AHCJ members, he reveals what questions he asks to get that very important information.

#ahcj13 speakers featured in news about Boston Marathon bombings

Pia Christensen

About Pia Christensen

Pia Christensen (@AHCJ_Pia) is the managing editor/online services for AHCJ. She manages the content and development of healthjournalism.org, coordinates social media efforts of AHCJ and assists with the editing and production of association guides, programs and newsletters.

If you attended Health Journalism 2013, you heard from plenty of Boston-based medical professionals, some of whom are in the news now talking about the Boston Marathon bombings. You might remember hearing from:

Ron Medzon, M.D., led AHCJ members through the SIM lab part of one of the field trips and talked with attendees about doctors and nurses communicating with patients and families about medical errors. Medzon, emergency room physician at Boston Medical Center, was on duty when victims of the bombing began arriving. He talked about the experience with Robin Young of WBUR-Boston.

Paul Summergrad, M.D., chair of psychiatry at Tufts Medical Center, spoke about mental disorders at the conference, offers advice on how to care for the emotional wounds of the bombing in several articles:

And John Halamka, M.D., the chief information officer at, Beth Israel Deaconess Medical Center, talked about communication and technology in the wake of the bombings in “Social media key in enabling quick provider response to Boston bombings,” by  Dan Bowman for FieceHealthIT. At the conference, he spoke about electronic health records.

Have you seen other panel speakers quoted in the news? If so, please let us know by posting links to the stories in the comments section.

Update: AHCJ member Naseem S. Miller, of Internal Medicine News Digital Network, interviewed Medzon and a doctor who was in the medical tent at the finish line about their experiences.

Update: AHCJ member Leana Wen writes on NPR’s Shots blog about treating patients in the aftermath of the bombing while wondering if the next patient she saw was going to be her husband.

Hospital inspection reports one key to writing about quality of care #ahcj13

Kelsey Ryan

About Kelsey Ryan

Kelsey Ryan is a business reporter at The Wichita (Kan.) Eagle. She is attending Health Journalism 2013 on an AHCJ-Rural Health Journalism Fellowship, which is supported by The Leona M. and Harry B. Helmsley Charitable Trust.

For journalists wanting to learn more about how to track hospital quality through inspection reports, Charles Ornstein, a senior reporter at ProPublica, and Paul Dreyer, a former senior regulator with the Massachusetts Department of Public Health who now consults with hospitals, gave a presentation at Health Journalism 2013 about how reporters can get that information.

As an example, Ornstein reminded attendees that actor Dennis Quaid’s newborn children had received an overdose of Heparin at a hospital. The Quaids felts the hospital had tried to cover up the incident, but an inspection report uncovered the truth about what had happened.

“It’s a lesson to hospitals to be honest with families,” Ornstein said. “And journalists are the conduit for that.” Continue reading

Interactive tools, new apps being used to improve health care #ahcj13

Lori Houston

About Lori Houston

Lori Houston is an editor at Pacific Health Magazine. She is attending Health Journalism 2013 on an AHCJ-California Health Journalism Fellowship, which is supported by The California HealthCare Foundation.

Using technology in health care to interact with people certainly opens up new avenues of communication and yields more data than ever. The intriguing question of whether and to what degree such interactions actually influence health behavior and improve health remains to be answered. Panelists in a Health Journalism 2013 session on the topic shared their highly varied experiences in applying technologies and social media tools to address specific concerns.

To reduce hospital readmissions by ensuring that patients know what to do when they go home,. Brian Jack, M.D., chair of family medicine at Boston University School of Medicine Boston, created an interactive tool for patients as part an initiative called Project RED or Project Re-Engineered Discharge. Virtual patient advocates interact with patients at their bedside on a touch screen, reviewing discharge information to prepare patients, then confirming their understanding by asking questions. Patients express near unanimous satisfaction with the tool, finding it easy to use even for those who have never used a computer.

Project RED also introduced a checklist for hospitals to use with elements known to reduce readmissions, such as identifying correct medications and a plan for taking them, as well as an after-hospital care plan and color-coded calendar that patients and families love. Continue reading

Journalists share tips for weighing hospital rankings #ahcj13

Jane Lerner

About Jane Lerner

Jane Lerner is a staff writer at The (Rockland) Journal News. She is attending Health Journalism 2013 on an AHCJ-New York Health Journalism Fellowship, which is supported by the New York State Health Foundation.

Photo by Pia ChristensenMarshall Allen, standing, was joined by his ProPublica colleague for a workshop about hospital rankings.

Can every hospital really be better than every other hospital at everything?

Hospital public relations folks and the people who produce rankings, such as Leapfrog and HealthGrades, would like us to think that’s the case.

But, as journalists, we need to take a critical look at the ever-increasing number of hospital rankings that land in our inboxes, said Marshall Allen and Olga Pierce, both of ProPublica.

The pair outlined tips we can use to decipher information during a workshop, “Making sense of hospital ratings: A guide for reporters,” at Health Journalism 2013 in Boston. Continue reading

Experts push for improvement in avoiding medical errors #ahcj13

Gayle T. Williams

About Gayle T. Williams

Gayle T. Williams is a deputy editor at Consumer Reports. She is attending Health Journalism 2013 on an AHCJ-New York Health Journalism Fellowship, which is supported by the New York State Health Foundation.

Lisa Kenney knows all too well the grave danger posed by medical errors. While undergoing surgery in 1999, a medical error caused anesthetic to be injected into her bloodstream, rather than into the muscle. Kenney suffered cardiac complications and had to be revived by using a cardiac bypass machine.

Kenney now serves as president and executive director of Medically Induced Trauma Support Services Inc., an organization created in 2002 “to support healing and restore hope” to those impacted by unplanned medical outcomes, as Kenney was.

One of four speakers at a panel on medical errors at Health Journalism 2013, Kenney and others stressed the importance of putting precautions in place to ensure that standards are met to avoid medical errors or, at least, to make sure that errors are quickly and properly reported so that they are not repeated. Continue reading

Consolidation, collections and coding: Covering the business side of hospitals #ahcj13

Jessica Soule

About Jessica Soule

Jessica Soule is a health journalist at The Skaneateles (N.Y.) Journal. She is attending Health Journalism 2013 on an AHCJ-New York Health Journalism Fellowship, which is supported by the New York State Health Foundation.

The “Rich Hospital, Poor Hospital” panel at Health Journalism 2013 broke down the hospital industry into a discussion about the business of running a medical facility in terms of customers, revenue streams and federal oversight.

“Hospitals are big businesses, nonprofits or not,” said moderator Phil Galewitz, senior correspondent for Kaiser Health News.

The panel featured Karen Garloch, a medical writer who spoke about the series she collaborated on with a team of reporters for The Charlotte (N.C.) Observer and The News & Observer in Raleigh, N.C., called “Prognosis: Profits;” Margot Sanger-Katz of the National Journal; Kate Walsh, chief executive officer of Boston Medical Center; and Alan Sager, a Boston University School of Public Health professor of health policy and management. Continue reading

Hospitals struggle to find ways to reduce avoidable readmissions #ahcj13

Pat Ferrier

About Pat Ferrier

Pat Ferrier is a reporter at the Fort Collins Coloradoan. She is attending Health Journalism 2013 on an AHCJ-Colorado Health Journalism Fellowship, which is supported by The Colorado Health Foundation.

About one in five Medicare patients hospitalized for heart attacks, heart failure or pneumonia will be back in the hospital within 30 days.

With the U.S. Center for Medicare & Medicaid Services now penalizing hospitals for high readmission rates, it has become an economic as well as a quality of care issue for many hospitals, which are looking at why their patients are coming back and how they can reduce their number.

It’s a challenging problem and the best models for reducing readmissions may still be in development, said Dr. Susannah Bernheim, acting director of quality measurement for the Centers for Outcomes Research and Evaluation at Yale School of Medicine.

Even at the best hospitals, 27 percent of patients had medication errors on their discharge list, more than half of all discharge summaries were not sent to physicians responsible for following the patient after hospitalization and 71 percent of patients did not know the medicine they were taking, or the frequency they were supposed to take it, panelists said.

“We are not getting it right,” Bernheim said. Continue reading