Health reporters should be asking the hospitals they cover plenty of in-depth questions about their star ratings and other collected quality measures. But they should not assume that those measures reflect the hospital’s true performance.
Nursing home star ratings are misleading and disingenuous, according to a recent analysis comparing ratings with quality measures alone. More than a thousand nursing homes nationally with high overall ratings had only one or two stars in quality measures, which could point to some serious health implications for residents. Continue reading
Reporting on hospital ratings — the “best of,” “top ten” and other rankings designed to help consumers with decision making are not necessarily all they’re cracked up to be. So much more goes in to these rankings than just the letter or number grade. Savvy reporters should pause and consider many angles before jumping in to proclaim that their local hospital is “best,” “worst” or somewhere in between.
Ratings certainly help with improving transparency and the patient’s right to know. However, it’s important that journalist know how to read between the lines and question the methodology and potential biases.
Liz Seegert has put together a new tip sheet on the topic based on ideas presented at an event last month sponsored by AHCJ’s New York chapter. A panel moderated by ProPublica senior reporter Charles Ornstein featured Robert Panzer, M.D., chief quality officer at the University of Rochester Medical Center and a steering committee member for the Healthcare Association of New York State; Leah Binder, chief executive of the Leapfrog Group; and Marshall Allen, a reporter for ProPublica.
Journalists should take hospital ratings with a healthy dose of skepticism, according to experts at a recent AHCJ New York chapter event. Simply looking at an institution’s overall rating is just the start. Reporting that without understanding what’s being rated and how “success” is measured does a disservice to your audience.
Ratings are far from perfect and are ever evolving. That leaves journalists in kind of a quandary, noted chapter president Trudy Lieberman. “What do we do about the ratings, how do we judge them, how do we use them in our stories and which ones should we use?” Continue reading
With good public dental benefits, extensive community water fluoridation, and reductions in tooth loss among seniors, Minnesota has earned top marks in a new report card that ranks the oral health of elders in states across America.