Tag Archives: patient portal

Why are patient portals such duds?

Rebecca Vesely

About Rebecca Vesely

Rebecca Vesely is AHCJ's topic leader on health information technology and a freelance writer. She has written about health, science and medicine for AFP, the Bay Area News Group, Modern Healthcare, Wired, Scientific American online and many other news outlets.

Patient portals — those consumer-facing websites that enable patients to access their medical information securely and communicate with their doctor — have been around for at least 15 years. But with a few exceptions, they end up becoming dead zones. Why?

Let’s look at the facts, collected in a data brief published this spring by the Office of the National Coordinator for Health IT (ONC): Continue reading