The article presents concrete results related to how MGMA members are using population health management tools to improve patient health. Population health management (PHM) is defined as using clinical, social and personal patient information to manage the health outcomes of a group of patients. * Using PHM, one practice cut the number of its diabetic patients with high glucose (A1C) in half after six months. * One Cleveland Clinic site used PHM to improve patient communication and processes across three sites. It has since been expanded to all provider practices at the Cleveland Clinic. * WindRose Health Network, Trafalgar, Ind., which has a large low-income patient population, used PHM to create incentives that increased the number of patients seeking preventive care.
