The Quality Indicator Survey (QIS) process is one of the two types of CMS-approved surveys (along with the traditional standard survey) to determine compliance with Medicare/Medicaid requirements.
Deeper dive
The QIS uses a resident-centered approach to systematically review specific nursing home requirements and provides guidance to the surveyors to objectively investigate any regulatory areas that are triggered.
The QIS uses Quality of Care and Quality of Life Indicators (QCLIs) to improve consistency and accuracy of the identification of quality of care concerns. The QIS uses a structured process of resident, family and staff interviews as well as structured and focused record reviews. The QIS also uses customized software to guide surveyors through the investigations.