The amount of time between when a patient is diagnosed with a disease or condition and when that patient receives a call from a disease management nurse averages 105 days, however, industry best practice indicates that the best time to influence patient self-care routines is actually much sooner. This feature showed readers where they are missing an opportunity. Savings and improved patient health are only possible through behavior change. Readers must reduce insurance-claims delays, organize and prioritize patients with chronic conditions and apply sophisticated clinical applications to achieve faster contact times, which will put them at a financial advantage over organizations that do not speed up their times in contacting chronic-disease patients.
