"The New Face of Health Care" investigated a central conundrum of the health care reform debate-how to improve the quality of American health care while lowering its cost. The article focused on the Geisinger Health System, often cited as a model for national reform. With 750 physicians serving 2.6 million patients in rural Pennsylvania, the system reports remarkable results from cutting-edge strategies such as electronic health records, warranties for hospital surgery and engaging patients in their own care.
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