"Diagnosis: Emergency" found that many hospitals, particularly community hospitals, are unprepared to treat pediatric patients both in terms of equipment and -more important -doctors and nurses trained and experienced in pediatrics. Along with exposing the problem, the piece provided parents with expert advice on how to determine if a trip to the ER is necessary, and, when it is, how to best prepare for it and advocate for their child once they're there.
See the archived story and the questionnaire in which the reporter writes about how this story was written.