Some advice when interviewing victims of mental or other trauma

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By Susan Heavey

Mental trauma, like many health subjects, can require a special sensitivity to report about, especially when dealing with its victims. Journalists themselves are not immune from the experience of interviewing victims, and may be unsure how to manage their own emotions and response.

Here are some tips for health journalists when interviewing people who have experienced one or more traumatic events.

Minimize harm

The Association of Health Care Journalists, in its Statement of Principles, says that journalists should recognize that gathering and reporting information may cause harm or discomfort and that they should “Always consider alternatives that minimize harm while making accurate reporting possible.” The Society of Professional Journalists’ Code of Ethics includes a detailed list of steps to take to avoid furthering harm, including this:

“Show compassion for those who may be affected by news coverage. Use heightened sensitivity when dealing with juveniles, victims of sex crimes, and sources or subjects who are inexperienced or unable to give consent. … Consider cultural differences in approach and treatment.”

Also, avoid pandering to lurid curiosity and consider the long-term effects of publication, SPJ advises.

Keep the root cause in mind

Don’t just focus on “bad” behaviors and outcomes. Society, and journalists, often look at the symptoms of trauma that instead of exploring, understanding and ultimately addressing the root causes of such behavior, Dr. Ewald Horwath, who leads Case Western University’s Psychiatry Department, told AHCJ earlier this year. Instead of mentioning it as an afterthought, take time to report on and really explore the root causes of a violent act, including mental illness, he advises.

Watch your emotions

Kathleen Hackett, a sexual assault nurse examiner (SANE), advises reporters that breaking down themselves while listening to a victim’s story can re-traumatize the interviewee. A single tear is okay when interviewing someone who has been victimized, Hackett recently told AHCJ members but “we have to be careful in our response.” Besides affecting your interview, becoming more emotional may cause the interviewee may shut down and stop talking because they fear they are hurting you, she notes.

Don’t assume

Absolve yourself of any preconceived notions, ideas or stereotypes. Victims and perpetrators can be anybody, Hackett said.

Have a plan

The Poynter Institute’s Kristen Hare advises journalists to consider their approach ahead of time and to lay ground rules ahead of time.

Don’t forget the positive

Asking about survival and how someone overcame barriers, what worked and didn’t work, and how they overcome the odds can be powerful, according to Glenda Wrenn, director of behavioral health at Moorehouse School of Medicine in Atlanta. She told AHCJ that more attention is being paid to how to treat mental trauma in order to help people deal with the traumatic experience itself, not just its effects.

Take care of yourself

Recognize that journalists are often “first responders,” when first covering local shooting or another kind of traumatic event, says Poynter’s Hare. Be sure to recognize that you are witnessing trauma and seek help when necessary.

Resources

AHCJ members at Health Journalism 2016 in Cleveland discussed how to cover mental trauma at a packed panel on the topic. Shown, left to right, are speakers Dr. Glenda Wrenn, director of behavioral health at Moorehouse School of Medicine in Atlanta; Dr. Ewald Horwath, director of Case Western University’s Psychiatry Department; Kristine Buffington, a social worker based in Toledo, Ohio; and Kathleen Hackett, a sexual assault nurse examiner. (Photo: Susan Heavey/AHCJ)

AHCJ Staff

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