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Having discussions with hospitals

So, here’s the scenario. You call your local hospital to talk about the failures documented in its 2567 reports. Uh oh, it’s about to get awkward up in here. Cue the complaining from public relations staffers and executives: “Why are you picking on us?”

That’s when an exercise in reporting becomes an exercise in rhetoric. Some of the doctors and hospital officials we talk to about 2567 forms may be so rooted in their point of view that they’ve never considered health care problems from the perspective of patients. It may require some persuasion on our part to help these critics realize the reasoning behind our questions.

The findings in 2567 forms have been a backbone of my reporting for years. Here I’ve gathered some of the most common challenges I’ve heard to my reporting on hospital shortcomings, along with my rebuttals. 

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