Career Development : Calendar

Regret the error: How greater access to medical records could make patients safer



Dec. 8, noon ET

Journalists should prepare to help their readers, listeners and viewers for an inevitable downside of a welcome development with electronic health records. A federal rule that took effect in April has made it easier for many patients to access their medical records. While this move is welcomed by patient advocates, it also will reveal many more cases of incorrect information recorded about people's medical histories and treatments.

This webinar follows up on questions raised by veteran health care journalist Cheryl Clark in a series of articles for MedPage Today, including one titled "Open Notes Shines Light on Errors in Patient Medical Records—Will the new rule lead to a flood of correction requests?" This webinar will begin with a brief talk by Clark about her articles, followed by presentations from two of the leaders in efforts to help patients get easier access to their medical records.

View the recording


Catherine DesRoches
Deven McGraw
Kistein Monkhouse
Cheryl Clark
Kerry Dooley Young


  • Through OpenNotes, Catherine DesRoches is a leader of efforts to make health care more transparent by inviting doctors, nurses and therapists to share their notes with their patients. She came to OpenNotes from Mathematica Policy Research, a national firm with extensive expertise in social policy research, where she was a senior fellow studying the use of electronic health records by hospitals and physicians, the effect of health care organizations on physician clinical practice. A graduate of the University of Massachusetts, School of Public Health, she received her doctoral degree at the Joseph P. Mailman School of Public Health at Columbia University.

  • Formerly the director of the Center for Democracy & Technology, Deven McGraw served as deputy director, of health information privacy at the Department of Health and Human Services in the Obama administration. During her time at HHS, McGraw led efforts to issue guidance on the right of individuals to access and obtain a copy of their health information. She has a masters degree from the Johns Hopkins School of Hygiene and Public Health and a law degree from Georgetown University, in addition to a bachelor's degree from the University of Maryland in journalism.

  • Kistein Monkhouse is the chief executive officer and founder of Patient Orator, a digital health platform addressing healthcare disparities. She also produced the film, "Humanizing Healthcare." Monkhouse's earliest experience in health care included working as a home-care coordinator and as a nursing assistant. She holds a masters in public administration from Long Island University.

  • A medical and science journalist for more than three decades, much of it spent at the San Diego Union­-Tribune, Cheryl Clark developed one of the nation’s first beats on HIV-AIDS at a major newspaper in the early 1980s. She’s written more than 1,000 stories about physicians and hospital quality and safety, fraud, over-utilization, outcome research, variation, and healthcare policy. “I read the 3,000­-page federal payment rules, and I read the Affordable Care Act. Details are important,” Clark wrote in her biography for the AHCJ website.

  • Moderator: Kerry Dooley Young

There will be a question-and-answer period after their presentations.