Category Archives: Right to know

Investigation reveals dental board’s lack of transparency

Mary Otto

About Mary Otto

Mary Otto, a Washington, D.C.-based freelancer, is AHCJ's topic leader on oral health, curating related material at healthjournalism.org. She welcomes questions and suggestions on oral health resources at mary@healthjournalism.org.

Image by SalFlako via flickr.

Image by SalFlako via flickr.

How transparent is your state dental board when it comes to helping patients find out more about their dentists?

In Arizona, the state board of dental examiners has taken actions against hundreds of dentists in recent years. But it can be difficult for a patient in the state to find out if his or her dentist has been in trouble.

Linda Holt started worrying about the quality of her dental care after suffering complications from an implant procedure, Phoenix-based ABC-15 television explained in one part of a recent investigative series.

But if she had checked the profile of her dentist, Glenn Featherman, on the Arizona Board of Dental Examiner’s website she would not have been able to tell that he had recently been cited by the board for problems that arose with an implant procedure he performed on another patient. Continue reading

How AHCJ engages in sustained push for transparency year round

Felice J. Freyer

About Felice J. Freyer

Felice J. Freyer is a member of AHCJ's board of directors, serving as vice chair of the organization's Right to Know Committee. She is a medical writer for The Providence (R.I.) Journal.

Sunshine Week logoIn early February, the Centers for Medicare and Medicaid Services advertised a telephone question-and-answer session intended for “non-press associated individuals.” Essentially anyone could listen in – except the members of the media. Crazy, right?

But when a member of the Association of Health Care Journalists asked CMS to change the wording of the February invitation, the agency’s press office declined.

Learning of this, Irene Wielawski, chair of AHCJ’s Right to Know Committee, immediately contacted Mark Weber, a high-ranking public affairs official at HHS with whom the committee speaks regularly. Weber took action, and within days, a new invitation went out specifying that the call was open to all interested “people,” with no restrictions on the media.

A small victory – but a swift one, and an example of how a sustained push for government transparency can make a difference. Continue reading

Health Journalism 2015 agenda covers gamut of health care

Pia Christensen

About Pia Christensen

Pia Christensen (@AHCJ_Pia) is the managing editor/online services for AHCJ. She manages the content and development of healthjournalism.org, coordinates social media efforts of AHCJ and assists with the editing and production of association guides, programs and newsletters.

<span class="credit">Pia Christensen/AHCJ</span>AHCJ President Karl Stark, the assistant managing editor, business, health and science at <em>The Philadelphia Inquirer</em>, gives tips on covering hospital finance at Health Journalism 2014.

Pia Christensen/AHCJAHCJ President Karl Stark, the assistant managing editor, business, health and science at The Philadelphia Inquirer, gives tips on covering hospital finance at Health Journalism 2014.

We have posted descriptions of nearly all of the panels planned for Health Journalism 2015 and it’s an agenda packed with timely and useful sessions for anyone covering health.

Field trips on Thursday will feature trips to Stanford University, Lucile Packard Children’s Hospital, Stanford Health Care, Stanford National Accelerator Laboratory, the Division of Clinical Anatomy at Stanford University and the VA Palo Alto Health Care System to learn about simulation training, pediatric heart care, hospital disaster preparation, veterans’ rehabilitation, early detection of cancer and much more. Continue reading

For AHCJ members: Access data about medical education, training

Jeff Porter

About Jeff Porter

Jeff Porter is the special projects director for AHCJ and plays a lead role in planning conferences, workshops and other training events. He also leads the organization's data collection and data instruction efforts.

Photo: Mercy Health via Flickr

In its ongoing effort to shed light on physician residency programs, AHCJ is announcing a new benefit for members: Access to national rankings calculated based on 50,000 peer nominations from board-certified physicians, with geographic weighting.

Last summer, AHCJ called for more transparency about the accreditation of physician residency programs, so the public can be better informed about the quality of graduate medical education programs in their communities.

In a letter sent to the Accreditation Council for Graduate Medical Education, AHCJ praised the group for having a website that includes accreditation decisions for institutions and their individual training programs. But AHCJ asked ACGME to publish additional information, including why individual programs and institutions have favorable or less-than-favorable accreditation status and the percentage of residents who pass their board exams.

While ACGME declined to provide that additional information, AHCJ has worked with Doximity Inc. to provide members the first comprehensive national research on residency programs. Continue reading

Report reveals the challenges behind covering patient safety

Joseph Burns

About Joseph Burns

Joseph Burns (@jburns18), a Massachusetts-based independent journalist, is AHCJ’s topic leader on health insurance. He welcomes questions and suggestions on insurance resources and tip sheets at joseph@healthjournalism.org.

Michael L. Millenson

Patient safety is a critically important topic for health care journalists. Yet collecting the data needed to report on it thoroughly can be frustratingly difficult.

For a new report, former journalist Michael L. Millenson (@MLMillenson), explains the challenges he and his colleagues encountered collecting the data they needed to produce a nonpartisan report, “The Politics of Patient Harm: Medical Error and the Safest Congressional Districts.” The first analysis of patient safety by congressional district, the report ranks each district as good, fair or poor on patient safety.

Early in his career, Millenson covered health care for The Chicago Tribune. He is the author of “Demanding Medical Excellence: Doctors and Accountability in the Information Age,” and president of Health Quality Advisors LLC.

For this patient safety report, he found that – even in the best districts – at least one person dies needlessly every day and eight patients are harmed. The report also shows that 14 more individuals die and 105 are injured every month in hospitals in districts rated “poor” on safety than in those rated “good.”

In poor districts, preventable medical errors cause an average of 553 deaths and 4,148 injuries annually. In fair districts the average annual rate was 469 deaths and 3,518 injuries and in good districts, the rate was 385 deaths and 2,888 injuries.

In a new “How I did it” article, Millenson explains the challenges of collecting and reporting the data needed to compare one congressional district against others.

“In health care, cooking up answers to what look like simple questions can quickly get complicated,” he writes. Surprisingly, it was difficult just to determine how to define the term “hospital” because there are so many different types of hospitals. Just distinguishing a local hospital’s performance from that of another hospital miles away was challenging because multiple hospitals owned by one system may share a provider billing number, he explains.

For journalists, this report and Millenson’s explanation of how it was compiled is useful for comparing patient safety scores in one district versus others, and it’s useful as a way to keep the issue of patient safety in the public eye 15 years after the publication of the Institute of Medicine’s landmark report on the subject, “To Err is Human: Building a Safer Health System.”

Calif. reporter finds dearth of public records on assisted-living homes

Deborah Schoch

About Deborah Schoch

Deborah Schoch is a senior writer with the CHCF Center for Health Reporting at the USC Annenberg School for Journalism & Communication. She is a member of AHCJ’s Right-to-Know Committee and can be reached at mdschoch@usc.edu or 626-457-4281.

Photo by Ed Yourdon via Flickr

Photo by Ed Yourdon via Flickr

I knew next to nothing about the fast-growing assisted-living industry when I started reporting in early 2013 on problem homes in San Diego.

For example, I did not know that many seniors in today’s assisted-living homes are so frail and medically needy that they would have been in nursing homes 20 or 30 years ago. Many live in facilities with no medically trained staff.

Most astonishing to me was the lack of public access to state regulatory reports revealing the quality of care in homes, not only in California but nationally. We’re so accustomed to NursingHomeCompare and HospitalCompare – whatever their flaws – that the hoops families and journalists must leap through to judge an assisted-living home’s quality seem downright primitive. Continue reading

AHCJ disappointed with ACGME’s response on transparency

Charles Ornstein

About Charles Ornstein

Charles Ornstein is a senior reporter with ProPublica in New York. The Pulitzer Prize-winning writer is a member and past president of the Association of Health Care Journalists' board of directors and a member of its Right to Know Committee.

ACGME-Response8-12-2014-1The Accreditation Council for Graduate Medical Education has rejected a request from AHCJ to publicly release additional information about the successes and failures of physician training programs nationwide.

Earlier this month, AHCJ called upon ACGME to release details about residency programs with less than full accreditation, as well as the rates at which graduates of residency programs pass their board certification examinations. ACGME posts decisions on favorable or less-than-favorable accreditation status but not the reasons for them.

Replying to AHCJ’s Aug. 5 letter, ACGME executive director Thomas J. Nasca, M.D., wrote that the organization would not provide the requested information, citing the confidentiality of ACGME’s review and decision process.

AHCJ president Karl Stark said he was disappointed by ACGME’s response. Continue reading

AHCJ pushes for more data on residency programs

Charles Ornstein

About Charles Ornstein

Charles Ornstein is a senior reporter with ProPublica in New York. The Pulitzer Prize-winning writer is a member and past president of the Association of Health Care Journalists' board of directors and a member of its Right to Know Committee.

The Association of Health Care Journalists has called upon the accreditor of physician residency programs to be more transparent with its data so the public can be better informed about the quality of graduate medical education programs in their communities.

In a letter sent last week to the Accreditation Council for Graduate Medical Education, AHCJ praised the group for having a website that includes accreditation decisions for institutions and their individual training programs.

Karl Stark

Karl Stark

But it called on ACGME to publish additional information, echoing a similar call by an Institute of Medicine panel for greater transparency in graduate medical education.

“We believe ACGME can play an even greater leadership role by providing additional information or advocating for its release,” said the letter, signed by AHCJ president Karl Stark. “Doing so would be in keeping with the new Institute of Medicine report, which called for ‘transparency and accountability of GME programs.’” Continue reading

Documents yield true cost of Illinois’ PR campaign for insurance coverage

Joanne Kenen

About Joanne Kenen

Joanne Kenen, (@JoanneKenen) the health editor at Politico, is AHCJ’s topic leader on health reform and curates related material at healthjournalism.org. She welcomes questions and suggestions on health reform resources and tip sheets at joanne@healthjournalism.org.

Carla K. Johnson

Carla K. Johnson

When Illinois awarded a $33 million contract to a high-priced PR firm to promote insurance coverage under the Affordable Care Act, Carla Johnson began filing open records requests under the state’s Freedom of Information law.

Eventually Johnson, a medical writer for The Associated Press, filed 10 FOIA requests while reporting on how public money was spent to promote the health law.

She says the “88-page contract, obtained through a records request, contained clues about other existing documents, such as monthly detailed explanations of invoices and a ‘work plan’ required by the contract.” She continued filing requests until she had enough documentation to detect some trends.

Read more about how Johnson reported the story, what she learned and tips for other reporters.

AHCJ, HHS officials address appeal process for inadequate responses by PIOs

Irene M. Wielawski

About Irene M. Wielawski

Irene M. Wielawski, a founding member of AHCJ, is an independent writer and editor specializing in health care and policy whose honors include two team Pulitzer Prizes and a Pulitzer finalist citation for medical journalism. Wielawski, a member of AHCJ's board of directors, is chair of AHCJ’s Right to Know Committee and also serves on the Freelance and the Finance and Development committees. You can follow her at @wielawski.

Reporters facing unreasonable delays or inadequate responses from media officials at an agency of the U.S. Department of Health and Human Services (HHS) can bring their complaints to one of three deputy assistant secretaries for public affairs.

In a phone conference on Wednesday between top HHS media officers and AHCJ board members, these officials were named as contacts for reporters having difficulties. Their names and the agencies whose media offices they oversee are listed below.

The phone conference was one in a regular series in which leaders of AHCJ’s Right to Know (RTK) Committee work with the HHS public affairs office to improve government transparency and access to information and experts.

As chair of the RTK committee, I joined board President Karl Stark and RTK Vice Chair Felice J. Freyer in representing AHCJ. We spoke with Dori Salcido, assistant secretary for public affairs, News Division Director Bill Hall, and Deputy Assistant Secretary Mark Weber. Continue reading