HHS releases guidelines for handling media requests

Pia Christensen

About Pia Christensen

Pia Christensen (@AHCJ_Pia) is the managing editor/online services for AHCJ. She manages the content and development of healthjournalism.org, coordinates social media efforts of AHCJ and assists with the editing and production of association guides, programs and newsletters.

The U.S. Department of Health and Human Services has adopted a set of guidelines on how it will provide information to the media. The guidelines reaffirm that employees’ contacts with the media must be cleared by a public affairs office, but call on media officials to respond promptly and accurately.

AHCJ had no part in writing the guidelines but had pushed for a media policy that would promote consistency among all HHS agencies and allow reporters to know the ground rules.

Although the guidelines are in force, Richard Sorian, HHS assistant secretary for public affairs, called them a “living document” and said he welcomed feedback.

AHCJ members are encouraged to read the six-page document and share their thoughts with Felice Freyer, Right to Know Committee chair at felice.freyer@cox.net.hhs-media-guidelines

Among the key features are:

  • An emphasis on timely response and respect for reporters’ deadlines
  • Putting bloggers on equal footing with mainstream journalists
  • Encouraging, but not requiring, HHS employees to consent to interviews
  • Requiring that employees arrange such interviews through media offices
  • Allowing employees who speak at conferences or other public events to answer reporters’ questions at that time
  • Specifying that “media interviews should be on-the-record and attributable to the person speaking to the media representative, unless an alternate attribution arrangement is mutually agreed upon in advance.”

Although employees are required to arrange their contacts with the media through the public affairs offices, they do not need to seek approval for scientific, technical or policy articles or commentaries written for peer-reviewed journals.

The guidelines also extend to all HHS agencies the policy on embargoes recently adopted by the Food and Drug Administration. That policy permits reporters to share embargoed materials with sources, provided the sources promise to honor the embargo.

The guidelines do not state whether a media representative must or should listen in on interviews with HHS employees. They also do not address whether reporters from large and small media outlets should be treated equally.

Sorian released the new guidelines Wednesday, after the second quarterly phone conversation between AHCJ and HHS public affairs officers. Freyer and AHCJ President Charles Ornstein spoke with Sorian and others as part of a continuing effort to improve HHS responsiveness to reporters’ requests for information.

Asked whether reporters would ever be allowed to contact and interview federal employees on their own, Sorian said that HHS has no plans to change the policy requiring interview requests to be cleared by a public affairs office. But he emphasized that public affairs officers are supposed to be helpful and should not “shape the interview.” If a reporter feels that press officer has been heavy handed, “we definitely want to hear about that,” he said. Sorian can be reached at Richard.Sorian@hhs.gov.

2 thoughts on “HHS releases guidelines for handling media requests

  1. Jim Dickinson

    This guideline is a step backward, not forward. It puts in black and white for the first time what has been informally in practice for over a decade. At least we had an informal way around it in the case of willing government speakers who had sufficient trust to speak on their own terms with us. Now that has gone.

    Anyone for a federal lawsuit to restore First Amendment rights on both sides?

  2. Pingback: HHS’ new media guidelines draw criticism : Covering Health

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